Find quick answers to common questions about appointments, new-patient visits, forms, medical records, prescription refills, billing and office contact information.
If you need help with something specific to your child or your office, contact the Sylacauga, Chelsea or Valleydale Road location your family uses.
Use the sections below to find the information most relevant to your family.
Choose the Sylacauga, Chelsea or Valleydale Road office that is most convenient for your family. Each location page includes its phone number, address, directions and office details.
Contact the pediatric office your family uses for appointment availability and scheduling.
Bring anything your office asked you to complete or provide, along with insurance information when applicable and any records or medication information relevant to the visit.
Visit the Sick Visits page for general information, then contact your pediatric office for the appropriate next step.
For an urgent but non-life-threatening concern, contact your pediatric office for guidance. For a life-threatening emergency, call 911 or go to the nearest emergency department.
Choose your location for the most direct phone number, directions and office-specific information.
Start on the New Patients page to choose an office, review what to bring and find helpful forms and records information.
New-patient availability can vary by office and provider. Contact your preferred location for current appointment availability.
Bring the forms and records requested by the office, insurance information when applicable, an up-to-date medication list and any questions you want to discuss.
Use the Medical Records page for information about requesting or sending records, or contact your pediatric office for help.
Visit the Insurance & Billing page for general information about insurance, billing questions and preparing for a visit.
Our New Patients page brings the first steps together in one place.
Visit the Patient Forms page for new-patient forms, school and sports paperwork, medical records information and other common resources.
Contact the pediatric office your family uses and follow the records-release process. Have your child’s information and the destination for the records ready.
Yes. Have the receiving provider’s name and contact information ready when you make the request.
Visit the School, Daycare, Sports & College Physicals page for information about physicals and related documentation.
Contact the Sylacauga, Chelsea or Valleydale Road office your family uses for help finding the right paperwork.
Use the Patient Forms page for the most common paperwork and record-related resources.
Contact the pediatric office your family uses and provide your child’s medication name, current dose and pharmacy information.
Have your child’s full name and date of birth, medication name and dose, pharmacy information and any recent medication changes or questions ready.
Refill requests are reviewed as part of your child’s ongoing care. Follow-up, monitoring or an appointment may be recommended depending on the medication and your child’s needs.
Let the office know about any medication, dose or pharmacy changes when you make the request.
Visit the Prescription Refills page for guidance on preparing a refill request and contacting your office.
The Prescription Refills page explains what information to have ready before you contact your office.
Visit the Insurance & Billing page for general insurance and billing information.
Use the Pay My Bill page for payment access and billing help.
Visit the Patient Portal page for portal access and sign-in help.
Call 911 or go to the nearest emergency department. Do not wait for a website response, routine email or non-urgent message.
Visit the Patient Resources page for forms, portal access, billing, medical records, refills and after-hours guidance.
Visit Patient Resources for quick access to forms, portal information, billing, records, refills and more.
Choose Sylacauga, Chelsea or Valleydale Road for help with office-specific questions.
115 West Clay Street
Sylacauga, Alabama 35150
134 Foothills Parkway
Chelsea, Alabama 35043
1200 Providence Park, Suite 100
Birmingham, Alabama 35242
Choose your pediatric office for help with questions specific to your child, appointment or location.
Providing compassionate comprehensive pediatric care for infants, children, and adolescents at three convenient locations in Alabama.
115 West Clay Street
Sylacauaga, Alabama 35150
Mon, Tue, Thu: 8:00AM – 5:00pm
Wed: 9:00am – 4:00pm
Fri: 9:00am – 12:00pm
Mon – Fri: 8:00am – 5:00pm
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