Use this page to understand the difference between an emergency, an urgent concern and a question that can wait until regular office hours.
For a life-threatening emergency, call 911 or go to the nearest emergency department.
If your child has severe trouble breathing, is unresponsive, has uncontrolled bleeding, or has another life-threatening emergency, call 911 or go to the nearest emergency department.
Do not rely on a website message, routine email or non-urgent contact method for emergency care.
The right next step depends on how serious the concern is and how quickly your child needs to be evaluated.
Call 911 or go to the nearest emergency department for life-threatening symptoms or a medical emergency.
For a concern that feels urgent but is not life-threatening, contact the pediatric office your family uses for guidance on the next step.
For non-urgent questions, medication follow-up, forms or scheduling needs, contact your office during regular business hours.
Online forms and routine messages are not designed for emergencies. When a concern is urgent, direct contact is the safest way to get the right guidance.
For a life-threatening emergency, call 911 or go to the nearest emergency department.
For urgent but non-life-threatening concerns, contact the pediatric office your family uses.
Use routine contact methods for questions that can safely wait until regular office hours.
General website information cannot replace an in-person evaluation or individualized medical advice.
Use the Sylacauga, Chelsea or Valleydale Road office for non-emergency questions, follow-up and office-specific guidance.
115 West Clay Street
Sylacauga, Alabama 35150
134 Foothills Parkway
Chelsea, Alabama 35043
1200 Providence Park, Suite 100
Birmingham, Alabama 35242
Call 911 or go to the nearest emergency department. Do not wait for a website response, routine email or non-urgent message.
Contact the pediatric office your family uses for guidance on the appropriate next step. If your child’s condition worsens or becomes an emergency, seek emergency care immediately.
No. Website forms, routine email and other non-urgent contact methods should not be used for emergency care.
Non-urgent questions about forms, scheduling, prescription refills, records or routine follow-up can generally be handled through your pediatric office during regular business hours.
Contact the Sylacauga, Chelsea or Valleydale Road office your family uses for the most direct help with non-emergency questions.
For non-emergency concerns, choose the office your family uses. For a life-threatening emergency, call 911.
Choose Sylacauga, Chelsea or Valleydale Road for office contact information. For a life-threatening emergency, call 911 or go to the nearest emergency department.
Providing compassionate comprehensive pediatric care for infants, children, and adolescents at three convenient locations in Alabama.
115 West Clay Street
Sylacauaga, Alabama 35150
Mon, Tue, Thu: 8:00AM – 5:00pm
Wed: 9:00am – 4:00pm
Fri: 9:00am – 12:00pm
Mon – Fri: 8:00am – 5:00pm
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