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PATIENT PORTAL

Patient Portal Access

Use the patient portal for the secure online services available through your family’s account with Sylacauga Pediatrics or Summit Pediatrics.

If you need help signing in, activating access or finding the right portal, contact the pediatric office your family uses.

SECURE ONLINE ACCESS

Your Portal Starts With Your Pediatric Office

Your pediatric office can help you with portal access, account activation and sign-in questions. Use the office contact information below if you need help getting started.

GETTING STARTED

Three Simple Steps for Portal Access

Start with your pediatric office, use the secure sign-in information connected to your account and keep your contact details up to date.

1. Choose Your Office

Start with Sylacauga, Chelsea or Valleydale Road based on what is most convenient for your family.

2. Sign In Securely

Ask whether the office is currently scheduling new patients and what appointment options are available.

3. Get Help When Needed

Review patient forms and ask whether prior medical or immunization records are needed before the visit.

USING THE PORTAL

Keep Secure Messages and Urgent Needs Separate

The patient portal is a secure online tool for the services available through your account. For urgent or time-sensitive concerns, contact your pediatric office directly rather than relying on an online message.

Protect Your Login

Keep usernames, passwords and account access private.

Use Secure Channels

Use the portal or another secure method provided by your office for private health information.

Call for Urgent Concerns

Contact your pediatric office directly when a question needs timely attention.

Emergency Care

For a life-threatening emergency, call 911 or go to the nearest emergency department.

NEED PORTAL HELP?

Contact the Office Your Family Uses

Choose Sylacauga, Chelsea or Valleydale Road for help with portal access, sign-in questions or account support.

Sylacauga Pediatrics

115 West Clay Street
Sylacauga, Alabama 35150

Summit Pediatrics – Chelsea

134 Foothills Parkway
Chelsea, Alabama 35043

Summit Pediatrics – Valleydale Road

1200 Providence Park, Suite 100
Birmingham, Alabama 35242

PORTAL QUESTIONS

Patient Portal FAQs

Contact the pediatric office your family uses if you need help activating or locating portal access for your account.

Use the password-recovery option provided on your portal sign-in page when available. If you still cannot access your account, contact your office for help.

For urgent or time-sensitive concerns, contact your pediatric office directly. For a life-threatening emergency, call 911 or go to the nearest emergency department.

Contact the Sylacauga, Chelsea or Valleydale Road office your family uses for the most direct help with your account.

Visit Patient Resources for forms, medical-record information, prescription refill guidance, after-hours information and other helpful links.

NEED HELP SIGNING IN?

Contact Your Pediatric Office

Your pediatric office can help with portal access and account questions.

Need Help With Portal Access?

Contact the Sylacauga, Chelsea or Valleydale Road office your family uses for help getting started.